24/7 Helpline

Trusted by Thousands

Authorised and Regulated by FCA

Nationwide Coverage

Kiss goodbye to worrying about emergency repairs

Get our outstanding boiler, heating and home emergency insurance from £5 a month.

All prices fixed for three years.

  • Local, verified & qualified engineers
  • 4 hr response time
  • Repairs guaranteed

Your home and wallet, protected

Better Home Cover protects you and your home and boiler from unexpected and expensive breakdowns. It doesn't matter if it's your heating, no hot water, an annoying blockage somewhere or pesky pests.

We're on hand when you need us and you avoid paying for the repair. Here’s what we cover...

Your Boiler & Heating

Boiler breakdown or central heating system stops working

Plumbing & Drainage

Any kind of blockage or damage to plumbing where water damage or flooding is likely. Including blocked toilets!


Loss of power

Gas Supply

Repairing/replacing a leaking gas pipe

Water Supply

No water to kitchen or bathroom


Damaged or broken lock, door or window which means the home isn’t secure

Lost keys

We'll get you into your house if you've lost your keys and there are no other sets available


Removing an infestation such as wasps, hornets, mice, rats. And a repair to stop them coming back!

Overnight accommodation

We’ll also provide overnight accommodation should your home become uninhabitable as a result of the emergency

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How it works

If you need our help, just call our 24hr Helpline and we will dispatch a verified and qualified engineer to resolve your emergency. It is Boiler, Heating and Home Emergency insurance, but done so much better. Our insurance is underwritten by Royal & Sun Alliance plc, so you're in good hands. Transparent and fair prices from only £5/mo*

Step one Call us 24/7

Our lovely claims repair team will schedule an appointment to get you the help you need.

Step two We’ll send an Engineer

We send local, verified and qualified engineers to your doorstep to deal with your covered repairs. By utilising trusted local engineers, we can respond faster. Usually in under 4 hours.

Step three That’s it!

The cost of your covered repair is paid for directly by the insurance. Plus, we guarantee the repair work so you don’t need to worry. Problem solved.

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As seen in...

The Times
National Residential Landlords Association
Scottish Association of Landlords
Daily Mail
The Sun
The Sunday Times

Whether you’re a homeowner or a landlord we’ve got you covered...

Homeowner Cover

Our industry leading home emergency insurance covers against unexpected breakdowns and emergencies around the home.

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Landlord Cover

Our Landlord cover is made to cover your rental properties and your tenants so you both have peace of mind should there be an unexpected emergency.

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Our reviews

Don't just take our word for it, see what our customers say about Better Home Cover

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Our social media

A bad idea fixing your leaking pipe yourself is. Yes, hrrrm.

#MayThe4thBeWithYou #StarWarsDay #BetterHomeCoverWe would like to wish all of our engineers and customers a happy Labour Day! 🛠

It's thanks to our team on the ground that we have extremely satisfied clients across the country with our service. 

#HappyLabourDay #LabourDay #WorkersDay #InternationalWorkersDay #BetterHomeCover We (unlike our competitors) don't believe in leaving you waiting for days until your repair gets done.

#BetterHomeCover #BoilerInsurance #HomeCover #LandlordCoverMake sure you're turning your heating on at least once a month, even during the summer for 10-15 minutes, to keep it running smoothly.
Doing this will help to clear the boiler pump of any grit that may gather when it's not in use, which minimises the chances of a breakdown. 

#ThursdayTips #BetterHomeCover #Boiler #BoilerRepair Today is World Day for Safety and Health at work. A bit of a mouthful title, but it was designed by none other than the UN to promote the prevention of occupational accidents.
It goes without saying that the safety of our workers and customers (especially with the current global situation) is of paramount importance to us. 
That's why we only use Gas Safe registered and NICEIC approved engineers in our team. 

#HealthAndSafety #WorkSafety #BetterHomeCover We really care about getting our engineers over to you as quickly as possible so that life can go back to normal in your house 👨‍🔧👩‍🔧

#TestimonialTuesday #BetterHomeCover #PlumbingLondon

Talk to us today

Our customer service team in London are available to answer your questions from 9.30am to 5.30pm Monday to Friday. You can also email us anytime on happyhelpers@betterhomecover.com

Our claims team is available 24 hours a day, 7 days a week to deal with your claim.

0800 862 0833

Frequently asked questions

How can I access details of the Home Emergency Insurance?

A copy of our Insurance Product Information Document can be seen here.

Who and What is Better Home Cover?

We are a provider of Home Emergency Insurance and associated Non-Insurance Services and Products, throughout the whole of the UK for homeowners and landlords. We provide you with urgent assistance with repairs for emergencies in your home. We can also arrange to service your boiler and issue you with a Gas Safety Certificate.

How do I switch from another provider to Better Home Cover?

Our goal is to make things as easy for you as possible - you can sign up with us online or over the phone. It only takes a few minutes.

What happens once I sign up with Better Home Cover?

Your Home Emergency Insurance can begin immediately but excludes Claims arising within the first 30 days unless you held equivalent insurance or cover immediately prior to the commencement of this insurance.

For Non-Insured Services we can contact you shortly after sign up to arrange your boiler service. If you are taking out our `Landlord Complete cover`, we will also arrange for your Gas Safety Certificate.

What is the maximum value that I can claim for?

Claims are limited to £5,000 per claim or £5,000 during any one annual period of insurance, and you receive unlimited call outs.

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Get a Quote

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We’re proud to...

Use Gas Safe registered engineers

Use NICEIC approved engineers

Support CRISIS in their fight to end homelessness

Be a member of The British Insurance Brokers Association (BIBA)

Want to discuss what cover is right for your needs? Give us a call on 0800 862 0833

24/7 Helpline

Trusted by Thousands

Authorised and Regulated by FCA

Nationwide Coverage

Don’t call us we’ll call you

If you are an existing policy holder or want to make a claim call 0800 862 0833

Enter your details:

If you have a question about your policy, our cover or anything else you can always email us on happyhelpers@betterhomecover.com, and we will get back to you within 24hrs.

When’s best for you?

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