24/7 Helpline

Trusted by Thousands

Authorised and Regulated by FCA

Nationwide Coverage

Kiss goodbye to worrying about emergency home repairs

Get our expert boiler, heating and home emergency insurance from £5 a month.

Get free homeowner quote

Get free landlord quote

  • Local, verified & qualified engineers
  • 4 hr response time
  • Repairs guaranteed

Your home and wallet, protected

Better Home Cover protects you from unexpected and expensive breakdowns. It doesn't matter if it's your heating, no hot water, an annoying blockage somewhere or pesky pests.

We're on hand when you need us, and you avoid paying for the repair.
Here’s what we cover...

Boiler & Heating

Breakdown of your boiler or central heating system

Plumbing & Drainage

Blockage or damage to your plumbing. Including blocked toilets!


Loss of power to your home

Gas Supply

Repairing/replacing a leaking gas

Water Supply

No water to kitchen or bathroom


Damaged or broken lock, door or window

Lost keys

We'll get you into your house if you've lost your keys and there are no other sets


Removing an infestation such as wasps, hornets, mice, rats

Overnight accommodation

We’ll also provide overnight accommodation if your home is uninhabitable due to an emergency

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How it works

If you need our help, just call our 24hr Helpline and we will dispatch a verified and qualified engineer to resolve your emergency. It is Boiler, Heating and Home Emergency insurance, but done so much better. Our insurance is underwritten by Royal & Sun Alliance plc, so you're in good hands. Transparent and fair prices from only £5/mo*

Step one Call us 24/7

Our lovely claims repair team will schedule an appointment to get you the help you need.

Step two We’ll send an Engineer

We send local, verified and qualified engineers to your doorstep to deal with your covered repairs. By utilising trusted local engineers, we can respond faster. Usually in under 4 hours.

Step three That’s it!

The cost of your covered repair is paid for directly by the insurance. Plus, we guarantee the repair work so you don’t need to worry. Problem solved.

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As seen in...

The Times
National Residential Landlords Association
Scottish Association of Landlords
Daily Mail
The Sun
The Sunday Times

First-class customer service

We strive to provide the very best service to each of our customers, we treat each one like a member of the family, so this rating puts a big smile on our faces...


British Gas

Direct Line

Ratings as of the 1st June 2021

Our reviews

Don't just take our word for it, see what our customers say about Better Home Cover

See more

Our social media

On #cheeselovers day check your home and outbuildings for any signs of unwanted visitors.

Common signs you may have an issue include;
an unusual, ammonia like smell
small dark droppings
greasy marks on walls or skirting boards 
shredded materials or nibble marks

#yourhome #buytolet #landlords #cheese #mice #landlordtips The last thing you want to be doing in the case of an emergency is checking engineer reviews online and it may be that your usual contractor is not available at short notice.

Relax - we've got this!

#emergency #UK #relax #landlord #highstandards Would you be able to share your experience with us by leaving us a review online? ⁣
We offer a £25 M&S voucher prize a month for a randomly picked review across the internet, so the more places you review, the more chances you have to win! ⁣
You can leave us a review on the following platforms: ⁣
#reviews #review #reviewtowin #prizedraw #BetterHomeCover #voucher #share #fivestar #monthlyprize #chancetowinHead over to the NRLA website to download your copy of our handy winter checklist for tenants.
Link in Stories

#hometips #landlord #betterhomecover #buytolet #winter #tenant #home That steady drip, drip, drip is actually money going down the drain.

A leaky tap typically wastes up to 30 litres of water per day, while a running toilet can waste 750 litres per day!

#repair #tips #home #yourhome #betterhomecover #buytoletDo you know how much a weekend call out will cost you?

With Better Home Cover you don't need to worry about it!

#emergency #rapidresponse #weekend #BetterHomeCover #covered

Talk to us today

Our customer service team in London are available to answer your questions from 9.30am to 5.30pm Monday to Friday. You can also email us anytime on happyhelpers@betterhomecover.com

Our claims team is available 24 hours a day, 7 days a week to deal with your claim.

0800 862 0833

Frequently asked questions

How can I access details of the Home Emergency Insurance?

A copy of our Insurance Product Information Document can be seen here.

Who and What is Better Home Cover?

We are a provider of Home Emergency Insurance and associated Non-Insurance Services and Products, throughout the whole of the UK for homeowners and landlords. We provide you with urgent assistance with repairs for emergencies in your home. We can also arrange to service your boiler and issue you with a Gas Safety Certificate.

How do I switch from another provider to Better Home Cover?

Our goal is to make things as easy for you as possible - you can sign up with us online or over the phone. It only takes a few minutes. And if you are switching from another provider we can offer you immediate cover.

What happens once I sign up with Better Home Cover?

Your Home Emergency Insurance can begin immediately but excludes Claims arising within the first 30 days unless you held equivalent insurance or cover immediately prior to the commencement of this insurance.

For Non-Insured Services we can contact you shortly after sign up to arrange your boiler service. If you are taking out our `Landlord Complete cover`, we will also arrange for your Gas Safety Certificate.

What is the maximum value that I can claim for?

Claims are limited to £5,000 per claim or £5,000 during any one annual period of insurance, and you receive unlimited call outs.

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Seen enough?

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We’re proud to...

Use Gas Safe registered engineers

Use NICEIC approved engineers

Support CRISIS in their fight to end homelessness

Be a member of The British Insurance Brokers Association (BIBA)

Be a member of Insurtech UK

Want to discuss what cover is right for your needs? Give us a call on 0800 862 0833

24/7 Helpline

Trusted by Thousands

Authorised and Regulated by FCA

Nationwide Coverage

Don’t call us we’ll call you

If you are an existing policy holder or want to make a claim call 0800 862 0833

Enter your details:

If you have a question about your policy, our cover or anything else you can always email us on happyhelpers@betterhomecover.com, and we will get back to you within 24hrs.

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